KOMAI App Privacy Policy

Effective Date: 1st/09/2024

1. Introduction

Welcome to the KOMAI App! This Privacy Policy describes how KOMAI Business ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile application ("KOMAI App") and related services.

2. Information We Collect

2.1 Personal Information:

We may collect the following types of personal information when you register or use the KOMAI App:

• Name
• Email Address
• Phone Number
• Residential Address
• Payment Information (such as credit card details or bank account information)
• Profile Information (such as profile photo, preferences, and interests)
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2.2 Usage Data:

We collect information about your interactions with the KOMAI App, including:

• Device Information: IP address, device type, operating system.
• App Activity: Features used, pages visited, time spent on the app.
• Transaction Data: Purchases made, services availed, payment methods used.
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2.3 Location Data:

We may collect and process information about your actual location, including GPS signals sent by a mobile device.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To process transactions, manage your account, and improve our services.
• Communication: To send you updates, newsletters, and promotional materials.
• Personalization: To tailor your experience, such as showing you content and offers that might interest you.
• Security: To monitor and enhance the security of the KOMAI App and services.
• Compliance: To comply with legal obligations and enforce our terms.
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4. Sharing of Information

We may share your information with:

• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, customer support, etc.
• Business Partners: Third-party vendors and partners that offer products or services through the KOMAI App.
• Legal Authorities: When required by law or to protect our rights and the safety of others.
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5. Data Security

We are committed to protecting your information. We implement various security measures, including encryption and access controls, to protect your data from unauthorized access, disclosure, or destruction.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to request access to your personal data.
• Correction: The right to request corrections to inaccurate data.
• Deletion: The right to request the deletion of your data, subject to certain exceptions.
• Opt-out: The right to opt-out of receiving promotional communications.
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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the KOMAI App and updating the effective date above.

KO Driver App Privacy Policy

Effective Date: 23th September 2024

1. Introduction

Welcome to the KO Driver App! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our app.

By using the KO Driver App, you agree to this Privacy Policy.

2. Information We Collect

When you use our app, we may collect the following types of information:

• Personal Information: This includes your name, phone number, email, home address, and payment information.
• Location Data: We collect your real-time location to help you navigate and complete rides.
• Device Information: Information about the device you are using, such as your phone’s model, operating system, and unique ID.
• App Usage Data: Information about how you use the app, such as routes taken, ride history, and app activity.
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3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: We use your location and personal details to connect you with customers and help complete rides.
• Payments: We use your payment information to process payments for completed trips.
• Improvement: To improve the app by understanding how drivers use it and fixing any issues.
• Customer Support: To help you with any issues or questions you may have about the app.
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4. Sharing Your Information

We may share your information with:

• Customers: So they can connect with you for their rides.
• Service Providers: Companies that help us process payments or manage the app.
• Legal Authorities: If required by law or to protect the safety of others.
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5. Data Security

We take the security of your information seriously. We use security measures like encryption to protect your personal data from being accessed by unauthorized people.

6. Data Retention

We keep your data for as long as necessary to provide the services or as required by law.

7. Your Rights

You have rights over the information we collect, including:

• Access: You can ask to see what personal information we have about you.
• Correction: You can request corrections to inaccurate information.
• Deletion: You can ask us to delete your information, though some data may need to be kept for legal reasons.
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8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make important changes, we will notify you within the app.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@komai.com.ng
• Phone: +234 904 460 0902
• Address: Lugbe Abuja FCT